PRE-ORDER
The only way to get products from us is by Pre-Order. We are currently sold out.
The pre-order trade-off:
In return for your patience during the production cycle, you get access to significantly lower pre-order prices, the same prices a regular retail store gets if they want to buy products from us and sell for original price.
As a reseller, your margin comes from the discounts we provide. You can offer your customers instant delivery at full retail prices by holding stock and re-selling our products directly.
Mo’cycle®, as a brand, only offers pre-orders. Customers who order from us must wait through the full production cycle before delivery. You, on the other hand, can offer immediate delivery, creating value and convenience for your market.
If you are planning to place a bulk order, please contact us directly at support@mocycle.com.
REFUND
100% refund if you want to back-down and cancel your pre-order before the pre-order period ends. After the pre-order window closes, we immediately commit to production (fabric, components, lab testing and CE work), which means your payment is already being used to build your gear, in your specific size. If you choose to cancel after production has started but before shipping, we will refund 80% of your payment to reflect costs already paid to our suppliers.
- Refunds are paid within 48h if you email support@mocycle.com
- Refunds are paid within 90 days if you make a Chargeback (via credit card/Shopify).
PRODUCT IMPROVEMENTS
We continuously refine our products based on rider feedback and testing. This means the final production item you receive may differ slightly from the prototype images on the site.